DELINQUENT ACCOUNT DISCONNECTIONS

It is IMPORTANT that payment is received on time each month. If you are out of the area for an extended period of time, please make arrangements with the Office before leaving.

If payment is not received on time in any month, your account may be subject to disconnection. If payment is not made within the time stated on the disconnection notice, a Cooperative employee will come to the residence or business to disconnect the service.

If it is necessary to disconnect the account, reconnection will not be made until all outstanding charges and fees are paid.

Your Cooperative encourages you to contact the Office Department before your account is subject to disconnect. It may be possible to work out a payment schedule for the outstanding balance.

Cold Weather Disconnections:
It is the intent of the Board of Directors to adhere as closely as operationally and financially possible to the rules and regulations in force at this time as set forth by the Minnesota Public Utilities Commission regarding disconnection of service during the cold weather season.