CLP Strategic Plan

STRATEGIC PLAN SUMMARY
2020-2023

STRATEGIC PILLARS

MEMBER, EMPLOYEE
COMMUNITY FOCUS

SAFETY & SECURITY

RELIABILITY, QUALITY
& INNOVATION

FINANCIAL
BALANCE

ENVIRONMENTAL
STEWARDSHIP

STRATEGIC GOALS

Enrich Member &
Community Value by
Engaging Employees to
Achieve Vision

Improve Safety &
Security

Continuous Quality
Improvement Fostering
Innovation & Enhancing
System Operations

Stay Financially
Strong

Promote
Environmental
Stewardship

STRATEGIC IMPERATIVES

CLP will deliver value to
members by providing
responsive, innovative
and knowledgeable
support that
anticipates and exceeds
member and
community
expectations.
CLP will create a culture
that inspires curiosity
and creativity,
encourages
collaboration,
supports continuous
improvement and
fosters adaptability.

CLP will
have an
uncompromising
pursuit
toward an injury
free workplace.
Our safety
program will
support the
health, safety,
and security of
our employees,
members and
community.

CLP's goal is to ensure
grid availability by
continuous process
improvement.
Designing,
constructing,
maintaining and
operating in a safe
properly engineered
modern and efficient
system while we
maintain our
leadership position in
selecting technologies
and services that are
deployable,
achievable, and cost
effective.

CLP will
sustain a
strong
Cooperative
through
fiscal
responsibility
by
balancing
service,
reliability
and
rates.

CLP is committed to
enhancing the
quality of life in our
community by
making
environmental
stewardship a
priority. While
remaining
financially
responsible CLP
proactively seeks
out cost effective
projects which
helps support our
vision to conserve
the environment.

MISSION
WHAT WE DO

CLP delivers safe,
reliable, affordable
energy and services to
our members while
enhancing the vitality of
our community

VISION
WHAT WE WANT TO
BECOME

We aspire to be the
force that empowers
opportunities for the
benefit of our
members and
community

VALUES
WHAT WE BELIEVE IN

Honesty, Integrity &
Transparency
Safety
Accountability
Financial Strength
Operational Excellence
Exceptional Member
Service
Environmental
Stewardship
Innovation
Commitment to
Members, Community,
Employees &
Cooperative Principles

COMPETENCIES
WHAT WE ARE
PROFICIENT AT

Strategic Vision
Integrity
Courage
Live Safely
Inspire Potential
Collaborate to
Achieve
Positive Engagement
Strive for
Improvement
Communicate
Openly
Deliver Results
Show Appreciation